Flex, a service of Goldenwest

Flex, a service of Goldenwest provides the following functionality with its initial release:• Account balances and details• Upload Claims and Submit Receipts• Recent Transactions and Details• View all email and SMS alerts• Contact administrator from mobile application via email or mobile phone• Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions)• View Profile Details• View Dependents• View Card Details• View Card PIN• Register new users directly from mobile device• Ability to edit billing address *• Ability to update billing address *• Ability to report card lost stolen *• Ability to order replacement card *• Ability to attach provider name to newly submitted claims *• Ability to pay provider directly from app *• Ability to add healthcare expenses for future payment• Ability to view expenses added through eClaims manager*Some features may be restricted by your administrator